Returns & Exchanges
At FitSleeps, we want to ensure your home sanctuary is perfect, which is why we offer a 100-night risk-free trial on all mattresses and bedding. If you are not completely satisfied with your purchase, we provide a streamlined return process to help you find your ideal rest.
Initiate Your Request
Contact our sleep support team via email or our online portal within 100 days of delivery to start your return or exchange process.
Prepare for Pickup
For mattresses and large furniture, we will coordinate a local charity donation or professional removal service so you don't have to worry about repackaging.
Verify Condition
Ensure that the items are in good condition, free of stains or tears, to qualify for a full refund under our satisfaction guarantee.
Receive Your Refund
Once the pickup is confirmed or the item is received at our warehouse, your original payment method will be credited within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing