Frequently Asked Questions
Everything you need to know for a better night's rest.
What is the FitSleeps trial period for mattresses?
We offer a 100-night risk-free trial. If you are not completely satisfied with your sleep quality, you can return your mattress for a full refund within this period.
How long does shipping take for bedding and furniture?
Standard shipping typically takes 5-7 business days. For larger furniture items, please allow 10-14 business days for specialized white-glove delivery.
Are your materials eco-friendly and non-toxic?
Yes, all FitSleeps products are CertiPUR-US certified and made with organic cotton covers, ensuring they are free from harmful chemicals and ozone depleters.
Do you offer assembly services for bed frames?
Yes, we offer professional assembly services at checkout for an additional fee. Our team will set up your new frame and remove all packaging materials.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm to help you invest in your sleep now and pay later.
How do I care for my FitSleeps pillows and linens?
Most of our linens are machine washable on a cold, gentle cycle. We recommend air drying or tumble drying on low heat to preserve the integrity of the fibers.